"Calibration Failed" message occurs when
attempting to setup the CardScan scanner
Product Class:
|
All CardScan Versions |
Operating System:
|
All Windows Versions |
Creation Date:
|
09/08/2000 |
| Last Modified Date: |
07/13/2005 |
Question
How do I troubleshoot a "calibration failed" message when attempting to setup the scanner?
Answer
If the Calibration function of CardScan continues to fail, refer to the below steps
to workaround or resolve the issue.
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Troubleshooting for CardScan v.7.0.x and CardScan Personal 60 scanner:
- Verify that the current Windows User has Power User or Administrative Rights to the
system (Windows 2000 and XP Professional)
- Verify user has full permission to C:\Twain_32
- Verify user has full permissions to C:\Program Files\Corex and
all it's subfolders
Please follow these steps to bypass the calibration process. This solution is relevant for CardScan 200, 300 and 500
model scanners:
- Close the CardScan Program.
- Click on the Windows Start button / Choose Run
- Type 'regedit' / Click OK
- Click the + to the left of HKEY_CURRENT_USER
- Click on + to the left of Software
- Click the + to the left of Corex
- Click the + to the left of CardScan
- Select the folder for the CardScan Scanner (Alpha for the CardScan 300x / 500, Silitek PP3 for CardScan 300,
Nisca for the CardScan Express, Silitek PP6 for the CardScan 200)
- Find the Dword Value "Calibrated" on the right-hand side of the Registry Editor
- Double click on this value
- Choose Decimal from the heading marked Base
- Change the Value Data to 1
- Click OK and then close the Registry
- Run the CardScan program and try scanning (without calibrating).
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