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81056 - "Calibration Failed" message occurs when attempting to setup the CardScan scanner

"Calibration Failed" message occurs when attempting to setup the CardScan scanner

Product Class:
All CardScan Versions
Operating System:
All Windows Versions
Creation Date:
09/08/2000
Last Modified Date: 07/13/2005


Question

How do I troubleshoot a "calibration failed" message when attempting to setup the scanner?


Answer

If the Calibration function of CardScan continues to fail, refer to the below steps to workaround or resolve the issue.

Troubleshooting for CardScan v.7.0.x and CardScan Personal 60 scanner:

  1. Verify that the current Windows User has Power User or Administrative Rights to the system (Windows 2000 and XP Professional)
  2. Verify user has full permission to C:\Twain_32
  3. Verify user has full permissions to C:\Program Files\Corex and all it's subfolders

Please follow these steps to bypass the calibration process. This solution is relevant for CardScan 200, 300 and 500 model scanners:

  1. Close the CardScan Program.
  2. Click on the Windows Start button / Choose Run
  3. Type 'regedit' / Click OK
  4. Click the + to the left of HKEY_CURRENT_USER
  5. Click on + to the left of Software
  6. Click the + to the left of Corex
  7. Click the + to the left of CardScan
  8. Select the folder for the CardScan Scanner (Alpha for the CardScan 300x / 500, Silitek PP3 for CardScan 300, Nisca for the CardScan Express, Silitek PP6 for the CardScan 200)
  9. Find the Dword Value "Calibrated" on the right-hand side of the Registry Editor
  10. Double click on this value
  11. Choose Decimal from the heading marked Base
  12. Change the Value Data to 1
  13. Click OK and then close the Registry
  14. Run the CardScan program and try scanning (without calibrating).







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