Home    Support    Technical Documentation    


AccuCard Technical Support

1000 - Microsoft Visual C++ Runtime Error on Installation: "Program:.....Files\Common Files\Installshield\Update Service\Agent.exe"
 

Microsoft Visual C++ Runtime Library " Program:.....Files\Common Files\Installshield\Update Service\Agent.exe "
Abnormal program termination

Product Class:
Accucard For Outlook
Operating System:
Windows 98/ME/2000/XP
Creation Date:
11/17/2003
Last Modified Date: 09/10/2004


ERROR MESSAGE

Microsoft Visual C++ Runtime Library " Program:.....Files\Common Files\Installshield\Update Service\Agent.exe "
Abnormal program termination

CAUSE

This happens when AccuCard for Outlook is installed, and a Restricted User logs into Windows and launches Outlook. AccuCard for Outlook automatically loads the 'Software Updates' to keep your system up to date with the latest version of the software, and Restricted Users do not have permissions to install.

SOLUTION

1. Click 'Ok' to dismiss the error

2. From the AccuCard service Menu in Outlook or from the System tray icon, click on 'Settings'

3. Click on the 'Reminders' Tab

4. Uncheck the option uder 'Software Updates'

If you need any assistance performing these steps, please call CardScan Technical Support at 1-866-900-6902 from 10 am to 6 pm Eastern Time.







© 2007 CardScan, a Newell Rubbermaid brand