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1011 - Uninstalled AccuCard for Outlook and still see the AccuCard status icons
 

Uninstalled AccuCard for Outlook and still see the AccuCard status icons

Product Class:
Accucard For Outlook
Operating System:
Windows 98/ME/2000/XP
Creation Date:
11/17/2003
Last Modified Date: 09/10/2004


PROBLEM

At some point during the Un-installation of the AccuCard for Outlook Service, there was a failure to remove all the forms from your Outlook Contact folder. This may have been cause by a number of different reasons, in order to resolve this please use the following instructions:

SOLUTION

Follow these steps to resolve this issue:

1. Open the CardScan software

2. Click the Tools menu -> Options -> Other -> Advanced Options -> Custom Forms -> Manage Forms

3. On the right hand side, you will see a number of forms named 'Contact' in the list., please select each one, and delete the items that have an AccuCard Status icon associated with them. Please look for the following icons: , , , , and remove them from your list of forms.

If you need any assistance performing these steps, please call CardScan Technical Support at 1-866-900-6902 from 10 am to 6 pm Eastern Time.







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