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technical support request form
Technical Support Request Form
Please fill out and submit the following form and a tech support representative will get back to you as soon as possible.
First Name
:
Last Name
:
Email Address
:
Software serial number
(can be found under Help and About CardScan on the toolbar):
Exact software version
(can be found under Help and About CardScan on the toolbar):
Operating system
- Select -
Windows 7
Windows Vista
Windows XP
Windows 2000
Windows NT
Windows ME
Windows 98
Mac OS X 10.5.x
CardScan scanner
- Select -
Executive (800)
Executive (700)
Personal
600cx
600c
500
300x
300
other
Software name
- Select -
CardScan At Your Service
CardScan for Act! Premium
CardScan for Mac
CardScan for Microsoft CRM
CardScan for Salesforce
CardScan Software Version 7
CardScan Software Version 8
other
Your PIM
(Personal Information Manager):
- Select -
MS Outlook 2003
MS Outlook 2002-XP
MS Outlook 2000
Act 5.0 or later
Goldmine
Lotus Notes
other
Category
- Select -
AccuCard
CardScan Sync
CardScan.net
Corrupt Database
Database Help
Drivers
Installation
Lost CD/ Lost Serial
PDAs
Scanner Issues
Software Issues
Transfer/ Export
Description of Problem
(please include exact wording of any error messages received):
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